Quality Policy

 

QUALITY POLICY

MEETING CUSTOMERS SATISFACTION THROUGH QUALITY, EFFICACIOUS, SAFE and RELIABLE PRODUCTS SUPPORTED WITH EXCELLENT SERVICES.

As per clause 5.3 of ISO 9001:2000, top management has ensured the Quality Policy include a commitment to comply with requirements and continually improved the effectiveness of the Quality Management System (QMS) through :

  • Meeting customer satisfaction in terms of product quality.
  • Meeting customer satisfaction in terms of product efficacy.
  • Meeting customer requirements through safe and reliable product.
  • Continually improving the QMS through excellence in products and services.

 

QUALITY OBJECTIVE

ZERO DEFECTS, ZERO COMPLAINT
CONFORM TO CONTRACTUAL and REGULATORY STANDARDS

As per clause 5.4.1 of ISO 9001:2000, top management has ensured the main Quality Objective are measurable and consistent with the Quality Policy namely :

  • Enhancing customer satisfaction and achieving continual improvement through zero defect and zero complaint effort.
  • Continually improved the Quality Management System (QMS) by striving to always conform with ever changing contractual and regulatory standards and regulation.

 

QUALITY COMMITMENT

  • Quality, Efficacy and Safety must be the utmost importance.
  • To excel in the implementation of total quality management system.
  • To inculcate a strong teamwork spirit.
  • To encourage continous improvements and innovations.
  • Quality is not tested for but has to be built in.
  • Quality is our service to god and mankind.
   
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